Ask your account anything. Let it act, only with your OK.

Ask questions, get answers from live data

A chat assistant inside the ForgeSend dashboard answers questions about your own workspace using live data — campaign status and readiness, inbox health, replies nobody's followed up on yet, and performance across sends, opens, clicks, and replies. It's read-only for this — it can look things up but can't change anything on its own. Message usage is capped per month depending on your plan, with the limit resetting at the start of each month.

Guided actions, confirmed every time

Beyond answering questions, the Account Analyst can pause or resume a campaign, reassign a campaign's sender inboxes, tag a reply, or mark a reply as read. Every action shows a preview of exactly what will happen first, and nothing runs until you click Confirm. For actions with real consequences, like reassigning senders or tagging a reply as Unsubscribe, you can choose "Walk me through it" instead, which guides you through doing it yourself in the normal interface. Each confirmation only works once and expires after a short window, so an action can never be replayed by accident.

Nothing happens without your OK

Every guided action and every Launch Guardian fix works the same way, every time: propose → preview exactly what will change → you confirm or walk away. Confirmations are single-use and expire after a short window, so nothing can be replayed by accident days later. If you'd rather the AI not touch anything at all, turn off individual actions for yourself in Settings — those choices are personal and follow you across every workspace you're part of.

Launch Guardian: one-click pre-send fixes

Ask the Account Analyst to get a campaign launch-ready and it runs the full pre-send check in one go. It automatically fixes what's genuinely safe to fix — reassigning a sender pool that lost an inbox, pausing leads who've since been suppressed, and re-verifying leads flagged as risky. Everything else — like missing DNS records, disconnected inboxes, or low personalization coverage — is explained clearly so you can fix it yourself. Every fix is previewed and needs your confirmation before it's applied.

Reply Copilot: drafted for you, sent by you

A "Draft with AI" button in the reply inbox writes a suggested reply using the full conversation thread as context. The draft lands in the same compose box you already use — nothing sends until you review it and click Send yourself. Drafting and sending stay fully separate steps, every time.

Proactive Insights: told before you ask

ForgeSend watches your campaigns automatically and surfaces a banner the moment something needs attention — like a real drop in reply rate — before you'd notice it yourself. Every insight links straight to the affected campaign and can be dismissed with one click. A dedicated Insights history page lists everything that's ever been surfaced, filterable by Active or Dismissed, with the option to bring a dismissed insight back. Turn proactive insights on or off for the whole workspace from Settings.